Legal
Privacy Policy
This policy explains how Galway Comedy Festival handles personal information collected through our website and festival services.
Information we may collect
We may collect details you provide when buying tickets, joining our newsletter, contacting us, submitting forms, or using customer account features. This can include your name, email address, phone number, order details and access requirements you choose to share.
How we use your information
We use information to process ticket orders, provide customer support, send festival updates where you have opted in, respond to enquiries, improve our website and help keep the festival safe and accessible.
Payments and ticketing
Payments are handled by secure payment providers. We do not intentionally store full card details on our website.
Newsletter and marketing
If you sign up for updates, we may email you festival news, offers and announcements. You can unsubscribe from marketing emails at any time.
Sharing information
We only share information where needed to operate the festival, provide services, comply with legal obligations, or work with trusted providers such as ticketing, payment, email and website services.
Your rights
You can contact us to ask about the personal information we hold, request corrections, or ask us to delete information where legally possible.
Data retention
We keep information only for as long as needed for festival operations, legal, accounting, customer service and legitimate business purposes.
Contact
For privacy questions, contact Galway Comedy Festival.
[email protected]